We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 19:17 UTC
Update
The system is still down for most users. Our upstream vendor is preparing to deploy a fix, but we currently do not have an ETA. We suggest using your backup procedures for the time being. We will post an update when there is more information available.
Posted Oct 20, 2025 - 16:30 UTC
Monitoring
Our upstream hosting provider is experiencing intermittent issues, which means Snowbird is intermittently unavailable for some users. We are monitoring the situation and doing what we can to swiftly bring it back online.
Posted Oct 20, 2025 - 14:50 UTC
This incident affected: Snowbird Backend and Management Portal.